The Quality Assurance team at Soterius develops and maintains internal and external audit calendars in consultation with the functional head and other key stakeholders (e.g., client personnel, QPPV). The audit schedule for internal processes is maintained in the internal audit calendar. Any client, partner, or regulatory audits are maintained in a separate audit calendar. The audit calendars are reviewed periodically or earlier, as required, to ensure that the calendar is current with any updates. We follow a 24-month cycle is followed for the conduct of internal audits of a specific vertical or function. The frequency and scope of internal audits may be enhanced or reduced depending upon previous internal audit findings, forthcoming inspection or external audit(s), or significant process specific concerns including new processes that are being implemented or have been implemented, significant
changes in the team structure, any significant concerns identified during operational processes or escalated from the client, significantly high number of open and unresolved CAPAs or any other relevant and significant consideration to trigger an audit.
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